Delivery Information
At Duma Tiles, we pride ourselves on providing prompt and dependable delivery services throughout the UK, ensuring your panels reach their destination safely and punctually. Whether you require standard or expedited options, we have solutions tailored to meet your project timelines.
UK Delivery Options & Pricing
Standard Delivery (3-5 Business Days) - £40.00
Express Delivery (2-3 Business Days) - £65.00
Next Day Delivery (1 Business Day) - £115.00
Need a quicker or customised delivery? Give us a call at 01274 317489, and we’ll strive to accommodate your needs.
Delivery Areas
We deliver across the UK, including central London and Greater London. Please note that our Standard Delivery does not cover the following postcode areas:
BT, AB, DD8-DD11, IV, PA, PH, PO30-PO41, HS, KW, ZE, IM, JE, GY, TR, LD, SA19-SA73, SY17-SY25.
If you need delivery to any of these locations, please reach out for a tailored quote. Rates can be competitive if coordinated with other deliveries in your vicinity.
International Shipping
Currently, we do not offer international shipping.
Delivery Methods
To ensure your order arrives securely, we utilise a combination of our own fleet and trusted third-party couriers. The delivery method is determined by the size, weight, and value of your order.
Our top priorities are speed, safety, and reliability, so we choose the most suitable method to meet your project requirements.
Order Dispatch Timeline
We strive to dispatch all orders as swiftly as possible. Our standard dispatch typically occurs within 48 hours (excluding weekends and bank holidays), with delivery expected within 3-5 business days.
For urgent orders, we provide Next Day Delivery and Express Delivery options.
Delivery Expectations
Delivery time estimates are based on UK business days (Monday-Friday, excluding weekends and public holidays). Please note that remote locations and islands may experience slightly longer delivery times.
Checking & Signing for Your Delivery
Upon receiving your order, please:
- Carefully inspect your items before signing.
- Report any discrepancies within 14 days if items are missing or incorrect.
Once an order is signed for, we are not legally obligated to replace missing items, but we will always collaborate with you to resolve any issues.
For any delivery inquiries or to request a custom quote, please contact us at support@dumatiles.co.uk
We’re committed to ensuring you receive the right panels, at the right time, for the right price.